THANKS TO the Hackney Gazette for drawing readers attention last week to the consultation concerning proposed closure of London Overground ticket offices at all Hackney stations – https://consultations.tfl.gov.uk/london-overground/ticket-offices/consult_view/
We urge all residents to respond by filling it in before 11 OCTOBER, the closure date.
Proposed ticket offices to be closed are: Clapton, Dalston Kingsland, Dalston Junction, Hackney Central, Hackney Downs, Hackney Wick, Haggerston, Homerton, Hoxton, Rectory Road, Shoreditch High Street, Stamford Hill, and Stoke Newington.
We oppose these closures in the strongest possible terms. Ticket offices don’t just sell tickets, they provide a range of services and help. As such they have a vital role to play at stations, making a passenger’s journey safer and more friendly.
Many of our stations are already at full capacity with station staff having to help move passengers safely out of the station at peak times every day. We need an increase, not a cut, in staff numbers at our stations to make them safer.
Those who are disabled, elderly and vulnerable may be less confident using a ticket machine, and feel harassed by queues, and may end up overspending or being deterred from travelling.
One of our main industries in London is tourism and the personal touch and help for tourists is something a machine cannot provide.
We need a properly staffed, safe, secure and accessible railway for all and we support the RMT’s opposition to this move which can only be detrimental to the service now available.
A page on the rail union RMT website at http://bit.ly/2QNLYkE allows people to send an e-mail direct to London TravelWatch opposing the station closures.